Returning an item is easier than ever.
How to return rug to overstock.
For their return policy please refer to the seller s individual policy located on the product page by clicking on the seller s name.
Overstock also mentions unopened items i didn t know the rug wasn t exactly what i wanted until after i unrolled it in the foyer.
Click return item next to the item you want to return.
Rugs fall under overstock s standard return policy a corporate customer service representative said.
Click the orders returns tile from your dashboard in my account.
You ll need to request a return through your online account within 30 days of delivery and the item must arrive at an overstock warehouse no more than 45 days after the original.
I was just wondering about return shipping costs etc.
Overstock allows rug returns within 30 days of delivery.
How to return an item.
You can return rugs for any reason but the catch is that you have to pay for return shipping and rugs are heavy which means shipping will cost you a lot of money.
This will also help to ensure your rug s consistent pile so the silky appearance is even.
You may initiate a return for most new and unopened oversized items within 30 days of delivery.
You get a red rug when.
Click here and sign into your account.
Please follow these steps to start the online return process.
I ordered on 05 06 20 the label was created and the rug was to be delivered on 05 14 20.
If something is wrong with the rug or it s their mistake like they send you the wrong rug or size the rug is completely different from the description e g.
If it turns out that your rug is less than what you expected don t worry you can send it back.
I ve never returned an item bought online before much less a large item.
Placing your rug in a low traffic area can also lengthen its life and prevent stains or broken fibers.
A full refund will be issued if the item is in new and unused condition with all original materials included with the shipment.