How To Return A Rug By Mail

Today s online consumer expects returns to be simple.

How to return a rug by mail.

Select the item you want to return and select an option from the reason for return menu. To return a gift see return a gift. Then fold the top and bottom of the rug towards the middle so that the tasseled ends are facing each other but not touching. If your item is eligible for a return we will send the return authorization to you once you initiate a return.

Folding them in half or in thirds makes for a tighter and easier to handle rolled item. The first step in preparing your area rug for shipment is to give it a thorough deep cleaning. Items purchased outside of the u s. If it turns out that your rug is less than what you expected don t worry you can send it back.

Our non furniture return exchange policy and furniture and rug return exchange policy stated above apply to international orders. Encircle the entire girth of the carpet with packing tape in several places with 2 or 3 layers of tape and seal both folded ends and the edges of the paper to protect the rug during shipping. Choose how to process your return. Wrap the rolled up rug in your wrapping material multiple times 3 is ideal for protection of the rug.

While we love to think every rug we ship out is the perfect one for every customer we know these things don t always work out. See below for additional details. Restoration hardware is the world s leading luxury home furnishings purveyor offering furniture lighting textiles bathware decor and outdoor as well as products for baby and child. Ikea offers a 365 day return policy however if your return period is expiring soon we will take our closing period into consideration.

May only be returned or exchanged within the country of purchase or sent back to the address on the return label in order for us to exchange credit or refund your purchase. Do the same with the other side so that your rug is folded into 3 layers. Yes all returns must have a valid return authorization number in order to be credited. Fold over the ends of the paper or plastic so it seals the ends.

Discover the season s newest designs and inspirations. Choose the order and select return or replace items. For a conventional return to return an item you ordered. Grab one corner of your rug and draw it in towards the center about a third of the way across the rug.

Make sure the rug is completely dry before proceeding. Fold your rug into thirds. Consider free shipping for returns as well. Make it as easy as possible for your customers to return their merchandise even when a scheduled pickup is required.

Go to your orders to display your recent orders. Many large rugs approximately 6 foot by 9 foot and larger can be folded before rolling.