They were good about it.
How to package a rug for return.
If it turns out that your rug is less than what you expected don t worry you can send it back.
The first step in preparing your area rug for shipment is to give it a thorough deep cleaning.
Make sure the rug is completely dry before proceeding.
The rug was supposed to have a black background and the one i received was white.
So i got what i wanted but it took awhile.
Then fold the top and bottom of the rug towards the middle so that the tasseled ends are facing each other but not touching.
1 click on the item you d like to return.
Roll the rug tightly from end to end neatly into a snug roll and tie with twine do not apply tape to the.
Add your return label if applicable and package your items for return.
However you will be responsible for the return shipping costs and must return the rug in its original packaging and condition.
Pack your item securely following the instructions sent to you when you requested your return from the returns center.
3 hit submit that s it.
Fedex should be sending you a link to your return label.
We ll reply in 1 2 business days with return instructions and a discounted return shipping label to print and affix to your wrapped package.
Once you finish processing your return.
Fold your rug into thirds.
2 pick a reason that best describes your return.
Thick durable plastic for rugs rope or twine for rugs zip ties for rugs tips.
Free shipping on purchases is the most important option for 74 percent of.
Do the same with the other side so that your rug is folded into 3 layers.
You can view the status of a return or a refund in your orders by selecting view return refund status next to the relevant order.
Folding them in half or in thirds makes for a tighter and easier to handle rolled item.
1 print the label.
Grab one corner of your rug and draw it in towards the center about a third of the way across the rug.
I really liked the rug but didn t reorder from them because i was afraid the same thing would happen.
Use this link to obtain a return authorization number rma and return address.
We want to know why you re returning so we know how to get better.
While we love to think every rug we ship out is the perfect one for every customer we know these things don t always work out.
Get help with customized package engineering and testing to ensure that your goods stay safe in transit.
According to wayfair s return policy you have 30 days from the date of delivery to return a rug for a refund or store credit.